Key Account Manager for Strategic Clients, B2B Sales and Relationship Management
Skills matrix for Key Account Manager for Strategic Clients, B2B Sales and Relationship Management, covering proficiency levels, role expectations and career development within a competency matrix.
Category
L1 - Associate Key Account Manager
L2 - Key Account Manager
L3 - Senior Key Account Manager
L4 - Strategic Account Lead
L5 - Principal Strategic Account Leader
Commercial Skills
Account Planning & Growth Strategy
Commercial Skills
Client Relationship Management
Commercial Skills
Commercial Negotiation & Value Realization
Customer and Market Understanding
Customer Business & Industry Insight
Execution and Governance
Sales Execution, Forecasting & CRM Discipline
Execution and Governance
Cross-functional Orchestration & Delivery
Execution and Governance
Risk, Retention & Escalation Management
Execution and Governance
Contracts, Governance & Ethics
Collaboration and Leadership
Communication, Influence & Internal Leadership