Skills matrix for Freight Forwarder and Transport Specialist for Domestic and Global Shipping, covering proficiency levels, role expectations and career development within a competency matrix.
Category
L1 Coordinator
L2 Specialist
L3 Senior Specialist
L4 Lead Specialist
L5 Principal
Operational Execution
Transport Planning & Mode Selection
Trade & Compliance
Documentation, Incoterms & Customs Coordination
Commercial & Service
Customer Service & Stakeholder Communication
Commercial & Service
Carrier & Partner Management
Operational Execution
Shipment Execution & Exception Handling
Commercial & Service
Costing, Pricing & Financial Control
Trade & Compliance
Compliance, Safety & Quality Control
Systems & Improvement
Systems, Data & Reporting
Systems & Improvement
Continuous Improvement & Leadership